No
business operates in a vacuum. All operate within a larger economic system that
determines how goods and services are produced, distributed, and consumed in a
society. The type of economic system employed in a society also determines
patterns of resource use. Some economic systems, such as communism, feature
strict controls on business ownership, profits, and resources to accomplish
government goals.
In the United States, businesses function
within the private enterprise system, an economic system that rewards
firms for their ability to identify and serve the needs and demands of
customers. The private enterprise system minimizes government interference in
economic activity. Businesses that are adept at satisfying customers gain
access to necessary factors of production and earn profits.
Another name for the private enterprise
system is capitalism. Adam Smith, often identified as the father of
capitalism, first described the concept in his book The Wealth of Nations,
published in 1776. Smith believed that an economy is best regulated by the
“invisible hand” of competition, the battle among businesses for consumer
acceptance. Smith thought that competition among firms would lead to consumers’
receiving the best possible products and prices because less efficient
producers would gradually be driven from the marketplace.
The “invisible hand” concept is a basic
premise of the private enterprise system. In the United States, competition
regulates much of economic life. To compete successfully, each firm must find a
basis for competitive differentiation, the unique combination of
organizational abilities, products, and approaches that sets a company apart
from competitors in the minds of customers. Businesses operating in a private
enterprise system face a critical task of keeping up with changing marketplace
conditions. Firms that fail to adjust to shifts in consumer preferences or
ignore the actions of competitors leave themselves open to failure. Google, for instance, continues to challenge
Microsoft’s dominance in the market for business word-processing and
spreadsheet software. It
is expected to enable its Marketing Solutions Web site to sell third-party
software to Google Apps customers. In the short time since
it began its expansion into enterprise business applications, Google reports
adding almost 2 million organizations for Gmail and Google Docs, an aggressive
launch to which Microsoft must respond.
Reference: Boone, L. ve Kurtz, D. (2011). Çağdaş İş, 14, 10. Asya: John Wiley & Sons
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